Privacy Policy

Last Updated: 30th September 2024

1. Introduction

The Carbon Removers (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and manage your personal data when you use our website and services, in compliance with the General Data Protection Regulation (GDPR) effective from 25th May 2018.

If you have any questions regarding this policy or our data handling practices, please contact us at: hello@thecarbonremovers.com.

2. Information We Collect and How We Use It

We collect personal data to provide our services and enhance your experience on our website. We will only collect and process your personal data under the following legal bases:

Consent: When you provide explicit consent for us to process your data for specific purposes, such as receiving marketing communications.
Contractual Necessity: When processing your data is necessary to fulfil a contract with you, such as responding to your enquiries.
Legitimate Interests: When it is in our legitimate interests to process your data, provided these interests are not overridden by your rights.

3. Data We Collect

Contact Information: We collect your email address and any other information you provide when contacting us. This allows us to respond to your enquiries and provide relevant services.
Website Analytics: We collect data about your use of our website, including browser type, IP address, pages visited, and other information, to understand site traffic and improve our services. This data is collected automatically by WordPress and processed in an anonymised format.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. For detailed information on the cookies we use, how you can manage your preferences, and to view our Cookie Policy, please click here.

4. How We Store and Share Your Data

Your data is stored securely with third parties, including:

WordPress: Our website platform, which securely stores website data.
Google Sheets: Used for storing contact lists and information provided through our forms.
MailJet: Our email communication platform.

We have data processing agreements in place with these providers to ensure your data is handled in compliance with GDPR. If any of these providers are based outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymise it.

6. Your Rights

You have several rights regarding your personal data under GDPR, including:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct any inaccuracies in your personal data.
Right to Erasure: You can request that we delete your personal data where it is no longer necessary for the purposes for which it was collected.
Right to Restriction: You can ask us to restrict the processing of your personal data under certain conditions.
Right to Data Portability: You can request that we transfer your personal data to another organisation or directly to you, in a structured, commonly used format.
Right to Object: You can object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at hello@thecarbonremovers.com.

7. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities and to understand your preferences. You can manage your cookie preferences and opt-out of certain types of cookies by adjusting your browser settings or by visiting our Cookie Policy.

8. Data Transfers

If we transfer your personal data outside the EEA, we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs), to ensure that your rights are protected as per GDPR.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the date of the last update.

10. Contact Information

If you have any questions about this policy or wish to exercise your rights, please contact us at hello@thecarbonremovers.com

Last Updated: 30th September 2024

This Cookies Policy explains how The Carbon Removers (“we”, “us”, “our”) uses cookies and similar technologies on our website to provide a better browsing experience, understand usage patterns, and deliver personalised content.

By using our website, you consent to the use of cookies as described in this policy. If you do not agree, please disable cookies in your browser settings or refrain from using our site.

1. What are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or other electronic device) when you visit a website. They are widely used to make websites work efficiently, improve user experience, and provide information to the website owners.

2. Types of Cookies We Use

We use the following types of cookies on our website:

Strictly Necessary Cookies: These cookies are essential for the operation of our website. They enable you to navigate the site and use its features, such as accessing secure areas.
Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This helps us improve the functionality of our site. All information collected by these cookies is aggregated and anonymous.
Functionality Cookies: These cookies allow our website to remember choices you make, such as your language preferences or the region you are in, to provide enhanced and personalised features.
Targeting/Advertising Cookies: These cookies track your browsing habits to deliver advertisements that are more relevant to you and your interests. They may also limit the number of times you see an ad and measure the effectiveness of ad campaigns.

3. Cookies Used on This Website

Below is a list of the cookies used on our website, their purpose, and their duration:

Cookie Name	Purpose	Type	Duration
wordpress_sec	Used to maintain user session details.	Strictly Necessary	Session
google_analytics	Tracks site usage and events for analytics.	Performance	2 years
mailjet_user	Used to personalise email communications.	Functionality	1 year
ad_targeting	Tracks user behaviour for targeted advertising.	Targeting/Advertising	1 year

4. Third-Party Cookies

We may also allow third-party service providers, such as Google Analytics, to place cookies on your device to collect information about your online activities over time and across different websites when you use our site.

For more information on how these third parties collect and use your data, please refer to their respective privacy and cookies policies:

Google Analytics Cookies Policy
MailJet Cookies Policy

5. Managing Your Cookies Preferences

You can manage your cookies preferences at any time by adjusting your browser settings to refuse or delete cookies. The following links provide instructions on how to manage cookies for popular browsers:

Please note that if you disable cookies, some features of our website may not function correctly.

6. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our operations. Any changes will be posted on this page with the date of the last update.

7. Contact Us

If you have any questions about this Cookies Policy or our use of cookies, please contact us at hello@thecarbonremovers.com.